New Patients
What to expect on your first visit...
New Patient Paperwork
Click each of the buttons to the right, print, and complete your paperwork
prior to your visit with Dr. Heather to help expedite your time in the office.
Consultation
Once you have completed your paperwork, Dr. Heather will review the information you provide and discuss it with you. She will consult with you on any health-related issues, concerns, treatment options, and questions you may have for Dr. Heather.
History
In order to have a better idea of what type of problem you are presenting, Dr. Heather will ask various questions pertaining to your medical history, family history, and personal history. These questions will allow her to obtain more information to form a more educated opinion on your condition.
Examination
Dr. Heather will perform a detailed exam including range of motion, neurologic tests, orthopedic tests, and palpation of the area to determine which tissues are effected and to what extent. She will then explain her findings to you to help you better understand the nature of your condition and the necessary steps to further confirm the diagnosis. She will then explain all treatment procedures and allow for you to ask any questions you may still have.
X-Rays
Your condition may require radiogaphs to either rule in or rule out more serious conditions, or better evaluate the structures to help develop the most effective treatment plan. Our office is not equipped with an X-ray machine, therefore we refer to North Carolina Diagnostic Imaging in Surham or Wake Radiology in Cary for any radiographs needed. They are conveniently located within a 20 minute drive from our office and accept all major insurances. They accept walk-in appointments and you will leave with a disc of your images in hand. A radiology report will be emailed to our office. If you have had X-rays taken within 6 months prior to your visit in our office we ask that you bring both the films and radiology report with you to your initial visit.
Treatment
Treatment on your first visit is very common in our office unless the history and exam reveal any cause for concern that treatment is not recommended at this time. All treatment will be thoroughly explained before we begin and a Consent to Treat form must be signed.
Home Care Instructions
Prior to leaving all new patients will be given instructions for home care and activity recommendations. This may be information for the use of ice or heat, exercises to perform, and/or restrictions on activity or work-related duties.
Review of Findings
Patient will schedule a follow-up visit within 1-2 days of their initial visit to discuss X-ray findings, treatment options, recommended treatment plan, and home exercises. We are committed to patient education and hope to provide the most comprehensive view of your condition. Dr. Heather only takes patients who respond to care. You will be referred to the appropriate health care professional if we cannot provide treatment.
As always, Back to Basics and Dr. Heather want to ensure your satisfaction and make your first visit with us as pleasant as possible. Maybe you have worries beyond your pain, feel free to talk with us about payment options, filing your insurance, etc.